Learning Outcomes
Learning Outcomes
- Prepare and carry out table setting, service, and clearing using professional and ergonomically appropriate methods
- Prepare a restaurant for daily service, including mise en place and service flow
- Serve guests professionally and calmly in fine-dining, restaurant, and event settings
- Receive guest orders independently and communicate them clearly within the service team
- Communicate professionally with guests and colleagues in English using appropriate service terminology
- Explain dishes, ingredients, and menus with reference to Nordic and European food traditions
- Guide guests in beverage selection in relation to the menu, including wine, cocktails, mocktails, coffee, and tea
- Demonstrate basic knowledge of Nordic and European beverage trends, including wine service and contemporary mixology
- Perform basic bar and café service according to professional standards
- Use correct tools, equipment, and working methods for different service tasks, including selected service elements in front of the guest
- Plan and carry out service for events, receptions, meetings, and smaller fine-dining settings adapted to guest type and purpose
- Apply rules for personal hygiene, food safety, and allergen awareness consistently during service
- Perform service tasks in accordance with workplace safety regulations and ergonomic recommendations
- Use digital tools relevant to restaurant service, including payment terminals and basic IT systems
Contact us
If you have any questions about the course, please contact:
Steffen Carlsson
International department
stca@zbc.dk